Device type not allowed

Upon opening the Wya TV app, if you get the message: “Device type is not allowed.” Simple send your MAC: Number to the Live Chat on the page. We will then add your MAC number to our system. This process takes about 10 minutes but could take up-to 30 minutes. After 10 minutes, click the “Refresh” button. You will know the process is complete when you see 2 more diamonds appear on the screen; 1 reading “Pin Code.”  Proceed to enter in the pin code you have received. NOTE: Send in your MAC number ONLY if you see “Device type is not allowed.” If all 3 diamonds initially appear on the screen, simple enter your pin code.

 

 

 

 

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